Shipping policy

This Shipping Policy governs the shipping and delivery of products purchased from Ella Vari. By placing an order with us, you agree to the terms outlined in this policy.

1. Shipping Destinations

We currently ship to addresses within Australia and internationally.

2. Processing Time

Orders are typically processed within 1-2 business days after payment confirmation. During peak seasons or promotional periods, processing times may be longer.

3. Shipping Methods

We offer standard and expedited shipping options for domestic and international orders. Shipping costs and delivery times vary depending on the shipping destination and selected shipping method.

4. Shipping Rates

Shipping rates are calculated based on the weight of the package, shipping destination, and selected shipping method. Shipping rates will be displayed at checkout before you complete your purchase.

5. Delivery Times

Delivery times vary depending on the shipping destination and selected shipping method. Standard shipping within Australia typically takes 3-7 business days, while international shipping may take 7-21 business days. Expedited shipping options are available for faster delivery.

6. Tracking

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your package during transit.

7. Customs and Duties

International orders may be subject to customs duties, taxes, and fees levied by the destination country. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

8. Shipping Restrictions

Certain products may be subject to shipping restrictions or regulations in certain countries. It is the customer's responsibility to ensure that the ordered products comply with local laws and regulations.

9. Shipping Address

Please ensure that your shipping address is accurate and complete to avoid delivery delays or misdeliveries. We are not responsible for lost or undelivered packages due to incorrect address information provided by the customer.

10. Shipping Carriers

We partner with reputable shipping carriers to ensure timely and reliable delivery of your orders.

11. Shipping Policy Changes

Ella Vari reserves the right to modify or update this Shipping Policy at any time. Any changes will be effective immediately upon posting on our website.

If you have any questions or concerns about our Shipping Policy, please contact us at hello@ellavari.com.au.